Castor Oil A rich, nourishing oil traditionally used to help moisturize and condition dry skin and hair. Castor oil helps lock in moisture, soften the skin, and keep hair feeling nourished, smooth, and healthy.
Castor Oil
Returns & Refund Policy
At Flawless by PJ, we are committed to providing high-quality products designed to support your hair and scalp care routine. If you are not fully satisfied with your purchase, we’re here to help.
Returns Due to the nature of our products, we only accept returns on items that are unused, unopened, and in their original packaging within 14 days of delivery.
To initiate a return, please contact us at info@thegoodlifecircle.com with your order number and reason for return. Once approved, you will receive instructions on how to send your item back.
Refunds Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.
Non-Returnable Items For hygiene and safety reasons, we do not accept returns on:
Opened or used products
Items not in original condition
Sale or promotional items
Damaged or Incorrect Orders If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.
Shipping Costs
Original shipping fees are non-refundable
Customers are responsible for return shipping costs unless the item is defective or incorrect
Exchanges We do not offer direct exchanges at this time. If you would like a different product, please return your item (if eligible) and place a new order.
Contact Us For any questions regarding returns or refunds, please reach out to us at: info@thegoodlifecircle.com
At Flawless by PJ, we aim to process and deliver your order as quickly and efficiently as possible.
Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Canada
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (if available at checkout)
United States
Standard Shipping: 5–10 business days
International
Delivery times vary by destination (typically 7–15 business days)
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free Shipping We offer free standard shipping on orders over $50 within Canada.
Order Tracking Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Delays While we work hard to meet delivery timelines, delays may occur due to factors beyond our control, including carrier delays, customs processing, or high order volumes.
Incorrect Shipping Information Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages Flawless by PJ is not responsible for lost or stolen packages marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly. However, we’re happy to assist you in filing a claim where possible.
Customs, Duties & Taxes International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer.
Contact Us If you have any questions about your order or shipping, please contact us at: info@thegoodlifecircle.com
